Index Data is deeply steeped in the library ethos of privacy, and this extends to how information about our clients and potential clients is collected and processed.  This document explains how we (Index Data ApS in Denmark and Index Data LLC in Massachusetts) use the personal information we collect when you use our website.

Last updated: 30-Nov-2020.

What data do we collect?

We may collect this contact information: your name, organization, title, and email address.

When you visit our website, our analytics engine learns about how you arrived at the website, the path of pages you browsed on the website, and which links you followed off of the website.

We do not use third-party advertising network trackers on our website.  See our report on The Markup’s Blacklight service:

How do we collect your data?

We collect contact information in web forms, such as “Contact-us” and webinar registration forms.

We host our own web analytics engine (using the Piwik/Matomo software).  Web analytics information is not processed by third-party services.

How will we use your data?

We use return email addresses to answer the email we receive. Such addresses are not shared with outside parties.

We use contact information to register you for webinars that you request and to send you information about products and services we think you will like.

In order to process webinar registrations, we may send your information to third party online meeting services (such as Zoom).

How do we store your data?

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.  Your data is stored in spreadsheets, databases, and e-mail systems at Google under our Google Workspaces account.  The information you supply to us on web forms is not correlated with the website analytics engine.


We would like to send you information about products and services of ours that we think you may be interested in.  If you agreed to receive marketing material, you may always opt-out later.  You have the right at any time to stop us from contacting you for marketing purposes.  Please email to opt-out.

What are your data protection rights?

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit

How do we use cookies?

We use cookies to improve your experience on our website by understanding how you use the information on this website.

How to manage your cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

Our website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on the date at the top of this page.

How to contact us

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at:

Call us: +45 41 130 128 (Denmark) or +1 (617) 939-9623 (North America)

Or write to us at:
    Univate. Njalsgade 76, 13. 2300 København S. Denmark
    One Boston Place. Suite 2600. Boston, MA 02108. USA